TeamDynamix ITSM

teamdynamix.com · checked 4 Oct 2026

#16 · IT Service Catalog Software #40 · IT SLA Management Software #21 · Self Service Software

Visit teamdynamix.com ↗ Alternatives TeamDynamix ITSM vs OTRS

How it plugs in

—Public API

NoOpen source

NoFree tier

Signal on IT Service Catalog Software5.0#16 of 23

TeamDynamix ITSM is a cloud-based, no-code IT service management platform for organizations seeking to modernize service delivery.

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Runs on

Web
Windows
Mac
Linux
iOS
Android

Facts

Website: teamdynamix.com
Price: Not published
Free trial: Not stated
AI assistance: AI Service Assist can summarize tickets and suggest resolutions, knowledge content, related tickets, and field values.
Assets and discovery: Asset discovery covers Windows, Mac, Linux, Chrome, and networked devices, with integrations to Intune, SCCM, JAMF, and Kaseya.
Automation: The platform pairs AI with native automation and says this can deflect 30–60% of tickets and reduce resolution time by 40–90%.
Custom integrations: The no-code connector builder can connect to homegrown systems and APIs.
Encryption: TeamDynamix states that its iPaaS integrations encrypt data at rest and in transit.
Integrations: The built-in iPaaS and connector library supports hundreds of systems, including Microsoft Teams, Slack, DocuSign, Salesforce, Workday, Active Directory, Azure, and AWS.
Intended customers: TeamDynamix describes the platform as serving enterprise organizations across industries including healthcare, financial services, manufacturing, public sector, and education.
ITIL workflows: The platform supports ITIL-aligned service request, major incident, incident, problem, change, and release workflows.
Mobile: The TeamDynamix Mobile app is available in the Apple App Store and Google Play and connects technicians to their TeamDynamix environment.
Pricing: The company describes its pricing model as designed to let customers expand and evolve usage and asks prospective customers to submit a pricing inquiry.
Security: The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, TX-RAMP Level 2, and other compliance frameworks or attestations.
Support and implementation: The company says it provides an in-house implementation team and directs existing customers to its support ticket and customer portal.

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