Smarsh Call Recording and Analytics

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Smarsh Call Recording and Analytics is ranked #5 of 22 in call recording software on Inferse. It runs on Android, iOS.

Compared on call recording software

Call capture: bothsmarsh.com
Call transcription: Yessmarsh.com
Searchable archive: Yessmarsh.com
Consent controls: Yessmarsh.com
AI call summaries: Yessmarsh.com
Mobile app: Yessmarsh.com

Facts

Purpose: Smarsh Call Recording and Analytics captures, secures, and analyzes conversations for compliance leaders.smarsh.com · 1 Oct 2026
Teams coverage: The product captures every Microsoft Teams call, meeting, and collaboration.smarsh.com · 1 Oct 2026
Security controls: Teams recordings use enterprise-grade encryption, policy enforcement, and data-sovereignty controls.smarsh.com · 1 Oct 2026
Audit readiness: Secure archiving and defensible exports support regulators, auditors, and internal reviews.smarsh.com · 1 Oct 2026
Deployment: Deployment options are cloud, hybrid, or on-premise with role-based access and retention policies.smarsh.com · 1 Oct 2026
AI analytics: The product provides AI-driven intelligence, sentiment analysis, and reporting.smarsh.com · 1 Oct 2026
Video capture: Teams meeting capture includes multiple video streams and shared screens.smarsh.com · 1 Oct 2026
Phone capture: Policy-driven capture covers calls made through the Teams app, mobile, or desktop.smarsh.com · 1 Oct 2026
Contact centers: Smarsh offers Microsoft Teams-certified contact-center recording.smarsh.com · 1 Oct 2026
Hybrid calling: Operator Connect and Direct Routing support recording across mobile and hybrid environments.smarsh.com · 1 Oct 2026
Integrations: Voice integrations include Cisco, Microsoft Teams, 8x8, Zoom, Avaya, NetSapiens, and RingCentral.smarsh.com · 1 Oct 2026
Compliance: Smarsh cites GDPR, MiFID II, HIPAA, FINRA, and other global regulatory requirements for its voice records.smarsh.com · 1 Oct 2026
Core storage: Call Recording includes immutable storage, metadata capture, and on-demand transcription and summarization.smarsh.com · 1 Oct 2026
Trust controls: Smarsh lists encryption in transit and at rest, single sign-on, multifactor identification, penetration testing, disaster recovery, and ISO/SOC audits.smarsh.com · 1 Oct 2026
Support: Customers can submit a support case in Smarsh Central and access Smarsh support tools.smarsh.com · 1 Oct 2026
Company focus: Smarsh says it helps organizations meet regulatory compliance, e-discovery, and record-retention requirements.smarsh.com · 1 Oct 2026