SolarWinds VoIP & Network Quality Manager

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About

SolarWinds VoIP & Network Quality Manager is ranked #7 of 19 in VoIP monitoring software on Inferse. It runs on Self-hosted, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $8/mo.

Compared on VoIP monitoring software

Free plan: Nosolarwinds.com
MOS scoring: Yessolarwinds.com
Jitter tracking: Yessolarwinds.com
Packet-loss tracking: Yessolarwinds.com
Synthetic call tests: Yessolarwinds.com
SIP trunk monitoring: Yessolarwinds.com

Facts

Purpose: VNQM monitors VoIP call quality and WAN performance using metrics including jitter, latency, packet loss, round-trip time, and mean opinion score.solarwinds.com · 30 Sept 2026
Call analysis: It uses call detail and call management records to help find affected calls and inspect call paths, quality metrics, and common error codes.solarwinds.com · 30 Sept 2026
Alerts: It can generate real-time alerts when call quality or network performance exceeds user-defined thresholds.solarwinds.com · 30 Sept 2026
WAN and SLA monitoring: It monitors Cisco IP SLA and Juniper RPM operations between source and target devices, with real-time and historical QoS metrics.solarwinds.com · 30 Sept 2026
Call managers: Supported call managers include Cisco Unified Communications Manager, Cisco CallManager Express, and Avaya Communication and Media Server.solarwinds.com · 30 Sept 2026
Integration: SolarWinds describes VNQM as part of Observability Self-Hosted, and its WAN monitoring feature page says integration with Network Performance Monitor provides additional device performance metrics.solarwinds.com · 30 Sept 2026
Deployment: VNQM runs on the SolarWinds Platform as a self-hosted product.documentation.solarwinds.com · 30 Sept 2026
System requirements: The listed VNQM 2026.2 server requirements include Windows Server 2012 R2, 2016, 2019, or 2022, .NET Framework 4.8 or later, 8 GB RAM, and 20 GB disk space.documentation.solarwinds.com · 30 Sept 2026
Scale limit: SolarWinds states that VNQM does not support more than six million calls per month.documentation.solarwinds.com · 30 Sept 2026
Security: SolarWinds recommends installing the SolarWinds Platform on a server that is neither public nor internet-facing and recommends HTTPS on port 443 for web-related connections.documentation.solarwinds.com · 30 Sept 2026
Company security: SolarWinds says its ISO/IEC 27001:2022 certification covers the information security management system supporting development, maintenance, operations, and support of its products and services.solarwinds.com · 30 Sept 2026
Support: The VNQM support page offers self-led onboarding, product documentation, troubleshooting articles, training resources, and ticket submission.support.solarwinds.com · 30 Sept 2026
Audience: SolarWinds describes VNQM as a tool for network administrators investigating VoIP call issues and WAN performance across remote sites.solarwinds.com · 30 Sept 2026