Stonly

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About

Stonly is ranked #97 of 133 in knowledge base software on Inferse, made by Stonly (Levallois-Perret, France). It runs on Android, iOS, Web. There is a free plan. A free trial is offered.

Compared on knowledge base software

Free plan: Yesstonly.com
Onboarding checklists: Yesstonly.com

Facts

Free plan: Yesstonly.com · 21 Sept 2026
Product: Stonly provides a knowledge platform for customer service with interactive guides, articles, knowledge bases, and AI features.stonly.com · 30 Sept 2026
Interactive guides: Guides use step-by-step instructions and choices to give customers or employees paths tailored to their situation.stonly.com · 30 Sept 2026
In-context delivery: Guides can be embedded on web pages, help centers, and web or mobile apps using no-code triggers.stonly.com · 30 Sept 2026
Knowledge management: The knowledge base supports standard articles and interactive guides, with analytics, versioning, rights management, and multimedia content.stonly.com · 30 Sept 2026
AI Answers: AI Answers uses structured, metadata-rich content to answer questions, show relevant guides, and support automated multi-step resolutions.stonly.com · 30 Sept 2026
Integrations: The integrations page lists tools including Zendesk, Salesforce, Freshworks, ServiceNow, Slack, Google Drive, Notion, and Zapier.stonly.com · 30 Sept 2026
Target users: Stonly describes its knowledge base as built for customer service and says it helps customers, support representatives, and AI resolve cases.stonly.com · 30 Sept 2026
Plan limits: If monthly guide views exceed the plan limit for two consecutive months, Stonly says it will upgrade the account and provide advance email notice.stonly.com · 30 Sept 2026
Trial and downgrade: New accounts get a 14-day Small Business trial and then downgrade to Basic if they do not upgrade, with no charge.stonly.com · 30 Sept 2026
Security and compliance: Stonly's Trust Center lists HIPAA, GDPR, and a SOC 2 Type 2 report under compliance.trust.stonly.com · 30 Sept 2026
Enterprise support: The Enterprise plan lists priority support and dedicated customer success.stonly.com · 30 Sept 2026
Company: The legal notice identifies the company as Stonly SAS and gives its address as 43 Rue du Président Wilson, 92300 Levallois-Perret, France.stonly.com · 30 Sept 2026