Total Expert

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About

Total Expert is ranked #1 of 29 in mortgage CRM software on Inferse. It runs on Android, API, iOS, Web. There is a free plan. Paid plans start at $100/mo.

Compared on mortgage CRM software

Free plan
Yestotalexpert.com
Paid from
$100/user/mototalexpert.com
Compliance workflows
Yestotalexpert.com

Facts

Product
Total Expert describes itself as a Customer Operating System for financial services that unifies customer data, people, and outreach.totalexpert.com · 29 Sept 2026
Customer IQ
Customer IQ enriches customer profiles with financial signals including credit inquiries, equity changes, rate opportunities, new listings, and life events.totalexpert.com · 29 Sept 2026
Sales tools
Sales Center provides lead routing, nurturing, pipeline visibility, a mobile app, text messaging, and prioritized lead lists.totalexpert.com · 29 Sept 2026
Marketing tools
Marketing Center supports multichannel Journeys, targeted campaigns, and a library of compliant content for email, social, and print.totalexpert.com · 29 Sept 2026
AI
The platform lists AI Sales Assistant voice conversations for qualifying prospects, scheduling appointments, and warm-transferring to loan officers.totalexpert.com · 29 Sept 2026
Integrations
Total Expert says its integration library includes over 55 industry-leading integrations.totalexpert.com · 29 Sept 2026
Security
The security page states that Total Expert is SOC 2 compliant and that its security approach is informed by the NIST Cybersecurity Framework and AWS Well-Architected Framework.totalexpert.com · 29 Sept 2026
Access controls
The platform supports single sign-on, multi-factor authentication, precise privileges, and adaptive authentication that considers device reputation, location, IP address, and user behavior.totalexpert.com · 29 Sept 2026
Compliance
Total Expert says email and SMS workflows include approvals, reporting, and auditing for TCPA and CAN-SPAM compliance.totalexpert.com · 29 Sept 2026
Hosting
Total Expert says customer data is hosted in U.S.-based AWS data centers with 24/7 physical security.totalexpert.com · 29 Sept 2026
Support
Customers can contact support by email or live chat; listed support hours are Monday–Friday 8 a.m.–7 p.m. CT and Saturday 9 a.m.–5 p.m. CT.totalexpert.com · 29 Sept 2026
Target customers
The platform is described as purpose-built for mortgage lending, banking, credit unions, and insurance.totalexpert.com · 29 Sept 2026

Company

Founded
2016totalexpert.com · 28 Sept 2026
Headquarters
Minneapolis, Minnesota, United Statestotalexpert.com · 28 Sept 2026

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Where it ranks on Inferse

Sources