Zoho CRM

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About

Zoho CRM is ranked #1 of 225 in CRM Software on Inferse, made by Zoho CRM (Chennai, India). It runs on Android, API, iOS, Web. There is a free plan. A free trial is offered. Paid plans start at $14/mo.

Compared on CRM Software

Free plan: Yeszoho.com

Facts

Free plan: Yeszoho.com · 20 Sept 2026
Paid from: 14zoho.com · 20 Sept 2026
Free trial: Yeszoho.com · 20 Sept 2026
Visual sales pipeline: Yeszoho.com · 20 Sept 2026
Email sync: Yeszoho.com · 20 Sept 2026
Marketing automation: Yeszoho.com · 20 Sept 2026
AI features: Yeszoho.com · 20 Sept 2026
Mobile app: Yeszoho.com · 20 Sept 2026
Free user limit: The freemium edition supports up to 3 users.zoho.com · 28 Sept 2026
Free plan inclusions: The free edition includes leads, documents, and mobile apps.zoho.com · 28 Sept 2026
Free trial: Zoho CRM offers a flexible free trial.zoho.com · 28 Sept 2026
Billing flexibility: The service is pay-as-you-go monthly or yearly, with no contract commitment.zoho.com · 28 Sept 2026
Plan changes: Users can change plans and upgrade or downgrade when needed.zoho.com · 28 Sept 2026
Mobile apps: Zoho CRM provides mobile apps, including a Zoho CRM mobile app.zoho.com · 28 Sept 2026
AI capabilities: Zia and ChatGPT assist with email rewriting and anomaly detection.zoho.com · 28 Sept 2026
Team collaboration: Teams can create collaborative spaces with AI assistance and controlled data access.zoho.com · 28 Sept 2026
Security certificates: The page lists information security, privacy, cloud security, and personal-data certificates.zoho.com · 28 Sept 2026
Privacy focus: Zoho states that it has focused on privacy since 1999.zoho.com · 28 Sept 2026
Data encryption: Data encryption at rest is available in the Enterprise and Ultimate editions.zoho.com · 28 Sept 2026
Compliance support: The editions comparison lists GDPR and HIPAA compliance.zoho.com · 28 Sept 2026
App integrations: Zoho CRM integrates with more than 1,000 applications.zoho.com · 28 Sept 2026
Integration examples: Listed integrations include Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk.zoho.com · 28 Sept 2026
Support levels: Support options include Basic, Classic, Premium, and Enterprise.zoho.com · 28 Sept 2026
Company history: Zoho CRM says it has been driving innovation since 2005.zoho.com · 28 Sept 2026
Customer base: Zoho CRM is trusted by more than 300,000 businesses worldwide.zoho.com · 28 Sept 2026
Demo duration: The product demo is a one-hour web-conference session.zoho.com · 28 Sept 2026
Tax treatment: Local taxes such as VAT and GST are charged in addition to listed prices.zoho.com · 28 Sept 2026
Purpose: Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance.zoho.com · 28 Sept 2026
Sales automation: The product automates contact tracking, follow-ups, and updates for sales teams.zoho.com · 28 Sept 2026
AI: Zoho CRM's AI features provide recommendations, automate follow-ups, flag anomalies, predict outcomes, and decipher emails.zoho.com · 28 Sept 2026
Process automation: Cadences, Blueprint, page layouts, Kiosk Studio, and Journey Orchestration automate and structure sales processes.zoho.com · 28 Sept 2026
Customization: Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors.zoho.com · 28 Sept 2026
Integrations: Zoho CRM offers more than 1,100 ready-to-use app integrations.zoho.com · 28 Sept 2026
Communication channels: Its integrations support email, phone, social media, SMS, WhatsApp, and group chats from one platform.zoho.com · 28 Sept 2026
Sandbox: A sandbox can test app integrations, API connections, and workflows without disrupting live app settings.zoho.com · 28 Sept 2026
Security: Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions.zoho.com · 28 Sept 2026
Security controls: The service provides time-stamped audit logs, IP restrictions, multi-factor authentication, and real-time backups across multiple servers.zoho.com · 28 Sept 2026
Mobile: The mobile app works offline with later synchronization and is distributed through Apple's App Store and Google Play.zoho.com · 28 Sept 2026
Developer API: Zoho CRM provides REST, Bulk, Notification, and Query APIs, including COQL queries of up to 200 records per call.zoho.com · 28 Sept 2026
Support: Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5.zoho.com · 28 Sept 2026
Free-edition audience: The Free Edition is described as suitable for solopreneurs or small teams moving away from spreadsheets.zoho.com · 28 Sept 2026