Traceflow

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Traceflow is ranked #3 of 30 in customer Journey Analytics Software on Inferse. It runs on API, Web. There is a free plan.

Compared on customer Journey Analytics Software

Free plan: Yesgettraceflow.com
Channel coverage: cross-channelgettraceflow.com
Journey mapping: Yesgettraceflow.com
Identity resolution: Yesgettraceflow.com
Data export: Yesgettraceflow.com

Facts

Product: Traceflow combines email activity and website behavior into a customer journey timeline organized by email address.gettraceflow.com · 2 Oct 2026
Email integration: It connects Gmail and Outlook or Microsoft 365 and captures sent email, opens, link clicks, and replies.gettraceflow.com · 2 Oct 2026
Email privacy: The documentation says Traceflow syncs email metadata such as sender, recipient, subject, and timestamps, and does not read or store email body content.gettraceflow.com · 2 Oct 2026
Website tracking: A tracking script captures pages, sessions, and interactions, and the documentation gives setup instructions for WordPress, Shopify, Next.js/React, and Astro.gettraceflow.com · 2 Oct 2026
Analytics: Website analytics include visitors, sessions, page views, traffic sources, visitor locations, and device breakdowns, with metrics updated in real time.gettraceflow.com · 2 Oct 2026
Heatmaps: Traceflow provides real-time click, scroll, and mouse-movement heatmaps; availability is stated for all plans, with resolution and historical retention varying by plan.gettraceflow.com · 2 Oct 2026
Multi-site: Multiple websites can be tracked from one dashboard, while the number allowed depends on the plan.gettraceflow.com · 2 Oct 2026
API and webhooks: Traceflow documents a REST API for contacts, journeys, and analytics, plus webhooks for contact visits, email opens, pricing-page visits, and returns.gettraceflow.com · 2 Oct 2026
Privacy and consent: The GDPR guidance tells customers to disclose Traceflow in their privacy policy, obtain cookie consent before tracking, provide data deletion, and sign a DPA if required.gettraceflow.com · 2 Oct 2026
Data retention: Journey data is retained for 24 months by default, and retention periods can be configured per website.gettraceflow.com · 2 Oct 2026
Visitor identification: Traceflow says it matches email contacts to website sessions using a first-party cookie set when a visitor clicks a link from an email; third-party cookies are not required.gettraceflow.com · 2 Oct 2026
Cookie-blocking limit: When a visitor blocks cookies, Traceflow still tracks anonymous sessions, but known-contact timelines include only sessions where identity was established.gettraceflow.com · 2 Oct 2026
Intended users: The maker describes Traceflow as built for sales, marketing, e-commerce, and SaaS teams.gettraceflow.com · 2 Oct 2026