Track Star Fleet Fuel Management

Overview

Track Star uses transaction imports from a fleet’s existing fuel-card provider, matching purchases to the asset’s recorded location at the time. That lets teams retain their current card provider, but live GPS data does not make the card feed live: a mismatch may take days to surface. Buyers who need near-immediate review after every swipe should look elsewhere.

Fuel sits within a broader asset record, alongside parts and labor, so managers can assess cost per asset rather than treating fuel as a disconnected ledger. The software also separates idle time and PTO hours from drive time, with group and period filters. Rented and leased equipment can be included when the unit reports into Track Star.

Track Star describes the service as SaaS that works out of the box without upfront or ongoing IT involvement. That suits teams seeking hosted deployment, though the product’s value is greatest when assets and their activity are already managed in its environment.

Key features

Fuel transaction review

The software can flag location mismatches, purchases above an asset’s recorded tank capacity, fueling outside shift windows, and purchases away from approved sites. These checks give fleet managers specific exceptions to investigate, rather than requiring them to scan every transaction manually. Their usefulness still depends on the timing of the provider feed.

Asset cost and operating-time reporting

Fuel costs appear alongside parts and labor on the asset record, supporting per-asset cost assessment. Reporting on idle time, PTO, engine runtime, and distance helps teams distinguish operating patterns from drive time, with filters by group and period. This is a stronger fit for cost and utilization oversight than for a standalone card-payment workflow.

Integrations and security

Track Star supports API and connector exchanges using JSON, XML, and SOAP, as well as custom integrations and compatibility with QuickBooks and SAP. Its listed OEM integrations span Ford Pro, GM, Stellantis brands, Tesla, Toyota, JLG, CAT, Volvo, Komatsu, CASE, and John Deere, giving mixed fleets a broad set of potential connection points.

The company’s privacy policy says data is encrypted in transit and storage, access is restricted to authorized personnel, and regular security audits are conducted. When organization tracking is enabled and a user grants the required device permission, the mobile app can collect background location every two minutes. That location behavior is relevant for organizations setting employee device and tracking policies.

Pricing

Track Star uses a paid model with custom pricing. Buyers should request a quote for their intended access tier and workflow; no seat or transaction quota is stated here, so those terms should be confirmed before choosing a plan.

Track Star Enterprise, Track Star Pro, and Track Star EAM provide browser access. Mobile app access is described for Enterprise and EAM, so teams that require app use should verify that their chosen tier includes it. The login page directs users with app-access issues to submit a support ticket, and Track Star lists +1 800-661-3515 for support.

Platforms

Track Star supports web, Android, iOS, and API access. Browser access is available across Enterprise, Pro, and EAM; mobile app access is described for Enterprise and EAM.

Who it's for

Track Star serves government, utilities, commercial businesses, public safety, construction, field services, equipment rental, education, and fleets from small operators to enterprises with thousands of assets. Its mix of transaction checks and asset-level costs is particularly relevant to organizations managing fuel across varied vehicles and equipment, including rented or leased units that report into the system. The company was founded in 2000.

Pros and cons

Pros

• Keep an existing fuel-card provider: transactions come from the provider’s feed, avoiding a required card-provider switch.
• Investigable fuel exceptions: location, tank-capacity, shift-window, and approved-site checks focus review on potentially problematic purchases.
• Fuel is tied to asset economics: fuel appears alongside parts and labor, while idle and PTO reporting adds operating context.
• Broad connection options: JSON, XML, SOAP, custom integrations, business software compatibility, and numerous OEM integrations can support varied fleet stacks.

Cons

• Feed-cycle lag: mismatches may take days to appear, limiting its fit for teams requiring prompt transaction review.
• Tier matters for mobile: mobile app access is described for Enterprise and EAM, not Pro.
• Pricing requires a quote: buyers cannot compare a published price against their needs without contacting Track Star.

Alternatives

For another paid option with Android, iOS, web, and API platforms, consider iFleet Pay. Shell Fleet Hub is a paid alternative with API and web platforms if those are the access channels you need. FuelCloud offers Android, iOS, web, and API access, unlimited users, and subscription billing options from monthly to annual; its price depends on the number of CloudBoxes.

Geotab is a paid, multi-platform option whose GO Plan includes advanced safety and AI scoring, HOS/ELD and tachograph compliance, predictive maintenance, and fuel monitoring. Radius Velocity may suit UK buyers seeking a free option, provided they already have a Radius customer account. Eurowag Fuel Management is another paid choice across Android, iOS, and web, with quote-based pricing.

Multi Service Fuel Card may suit buyers weighing a fuel-card account with program maintenance fees of $0 - $10 per month, transaction fees of $0-$2 per transaction, and money fees of 0%-3% of transaction amount. AtoB Fleet Fuel Cards offers an AtoB Unlimited plan at 3.00 USD per month, with a $35 account set-up fee and $3 per active card per month; it uses prepaid cards with spending limited to loaded funds. Browse Fuel Management Software for more options.

Verdict

Choose Track Star when your fleet needs fuel-card reconciliation connected to asset costs and operating-time reporting, especially if keeping your current card provider matters. Its exception rules and broader asset context are the main reasons to choose it; the feed-cycle delay and the need to confirm access-tier fit are the clearest reasons to consider another system.