Xeno
Input—per 1M tokens
Output—per 1M tokens
Context—tokens
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About
Xeno is ranked #13 of 25 in retail CRM software on Inferse. It runs on Web.
Compared on retail CRM software
- Unified shopper profiles
- Yesgetxeno.com
- Loyalty programs
- Yesgetxeno.com
- Campaign automation
- advancedgetxeno.com
- Customer segmentation
- advancedgetxeno.com
- POS integration
- Yesgetxeno.com
- Ecommerce integration
- Yesgetxeno.com
Facts
- Product
- Xeno describes itself as an AI-powered customer engagement platform built for retailers, combining CRM, loyalty and offers.getxeno.com · 2 Oct 2026
- CRM
- Its CRM consolidates customer information and uses AI-powered personas to identify audience segments.getxeno.com · 2 Oct 2026
- Campaigns
- Xeno says retailers can run personalized campaigns through Facebook, Instagram, WhatsApp and email.getxeno.com · 2 Oct 2026
- Analytics
- The CRM page describes real-time campaign tracking, KPI setting and data-driven marketing insights.getxeno.com · 2 Oct 2026
- Journeys
- The CRM includes automated customer journeys such as welcome journeys and abandoned-cart campaigns.getxeno.com · 2 Oct 2026
- Loyalty
- The loyalty product supports customizable programs, cross-channel redemption and rewards for actions such as referrals, reviews and social sharing.getxeno.com · 2 Oct 2026
- Offers
- Xeno offers a product for creating, managing and distributing targeted retail offers across channels.getxeno.com · 2 Oct 2026
- Shopify integration
- Xeno’s release notes describe a Shopify app that syncs orders, returns and exchanges and supports loyalty, offers and personalized journeys.updates.getxeno.com · 2 Oct 2026
- Security
- Xeno’s privacy policy says customer data is stored on third-party servers in the United States and describes encryption and pseudonymization safeguards.getxeno.com · 2 Oct 2026
- Data rights
- The privacy policy describes rights to request data deletion, correction, restriction of processing and export.getxeno.com · 2 Oct 2026
- Support
- The contact page lists [email protected] for sales queries and provides a contact form for inquiries.getxeno.com · 2 Oct 2026
- Audience
- Xeno describes its CRM and loyalty software as designed for retailers and highlights fashion, beauty, restaurants and food and beverage industries.getxeno.com · 2 Oct 2026
- Pricing model
- A Xeno guide says the company offers performance-based pricing aligned to retailer KPIs such as ROI, incremental revenue or repeat sales.getxeno.com · 2 Oct 2026
- Company locations
- The homepage lists offices in Dubai, Delhi, Mumbai and Bengaluru.getxeno.com · 2 Oct 2026
- Product
- Xeno describes itself as an AI-powered customer engagement platform purpose-built for retailers.getxeno.com · 3 Oct 2026
- Core offering
- The platform combines CRM, loyalty, and offer management.getxeno.com · 3 Oct 2026
- Customer profiles
- Xeno’s CRM unifies customer data from touchpoints including website behavior, purchase history, and social media interactions into customer profiles.getxeno.com · 3 Oct 2026
- Personalization
- Xeno says its AI-powered segmentation identifies audience groups and supports personalized campaigns.getxeno.com · 3 Oct 2026
- Campaign channels
- The maker lists email, SMS, WhatsApp, Facebook, and Instagram as communication channels supported by its platform.getxeno.com · 3 Oct 2026
- Automations
- Xeno describes automated customer journeys including welcome journeys and abandoned-cart campaigns.getxeno.com · 3 Oct 2026
- Loyalty
- The loyalty offering includes tiered rewards, gamification elements, and personalized point redemption options.getxeno.com · 3 Oct 2026
- Offer management
- The offer-management solution supports targeted offers, channel distribution, and financial controls.getxeno.com · 3 Oct 2026
- Shopify integration
- Xeno’s Shopify App syncs orders, returns, and exchanges and supports loyalty and offers at checkout, according to its release notes.updates.getxeno.com · 3 Oct 2026
- Webhooks
- Xeno webhooks support Xeno events including orders, with authentication, event history logs for the last 50 events, and filtering.updates.getxeno.com · 3 Oct 2026
- Security
- A company post states that Xeno is ISO 27001 and SOC 2 certified.getxeno.com · 3 Oct 2026
- Pricing
- A Xeno guide says its pricing is performance-based and aligned with KPIs such as ROI, incremental revenue, or repeat sales; it does not state a price.getxeno.com · 3 Oct 2026
- Sales access
- The maker invites prospective customers to request a demo through a contact form.getxeno.com · 3 Oct 2026
- Industries
- Xeno describes its platform as built for retailers and highlights fashion, beauty, and restaurant industries on its site.getxeno.com · 3 Oct 2026
Company
- Founded
- 2015getxeno.com · 28 Sept 2026
Best Xeno alternatives
See all 12
7.4 Zoho CRM $14/mo first paid tier Free plan 
7.2 Hightouch Free free plan, no paid price published Free plan 
6.9 Salesforce for Restaurants $25/mo first paid tier 
6.8 Ometria See plans price on the maker's page 
6.7 Aptos Retail See plans price on the maker's page 
6.7 Bluecore See plans price on the maker's page Where it ranks on Inferse
- Best Retail CRM Software in 2026#13 of 25
Sources
- getxeno.com· checked 2 Oct 2026
- getxeno.com/crm· checked 2 Oct 2026
- getxeno.com/loyalty-software· checked 2 Oct 2026
- getxeno.com/offers· checked 2 Oct 2026
- updates.getxeno.com· checked 2 Oct 2026
- getxeno.com/xeno-privacy-policy· checked 2 Oct 2026
- getxeno.com/contact-us· checked 2 Oct 2026
- getxeno.com/guides/next-gen-crm· checked 2 Oct 2026
- getxeno.com/whitepapers/xeno-next-gen-crm-and-loyal· checked 3 Oct 2026
- updates.getxeno.com/staff/shivam-sharma-DwBYf· checked 3 Oct 2026
- getxeno.com/blog/xeno-is-iso-27001-soc2-certified· checked 3 Oct 2026
- getxeno.com/get-a-demo· checked 3 Oct 2026