Best AI Sentiment Analysis Software in 2026
Updated
When you need to interpret opinions in text or other supported inputs, sentiment analysis software can help surface the signals that matter to your work. Compared on aspect-based sentiment, emotion detection and custom categories, these options also differ across API access, real-time analysis and supported languages. Free-plan availability and paid-from pricing provide additional comparison points. Alchemer, Sentriment and InfoNgen are among the tools shown. Consider which sentiment dimensions you need to identify, the languages your audience uses, and whether real-time processing or API access fits the systems where analysis will happen.
AI Sentiment Analysis Software, one module each.A lit port is something its maker publishes; 14 of 14 with a known API signal have a public API.
- 01 Alchemer API yesFREE yesDOCS 7.4Free
- 02 Sentriment API yesFREE yesDOCS 7.3€49/mo
- 03 InfoNgen API yesFREE yesDOCS 7.2Free
- 04 Symbl.ai API yesFREE yesDOCS 7.2Free
- 05 Wonderflow API yesDOCS 6.9
- 06 Bazaarvoice Ratings & Reviews API yesDOCS 6.8
- 07 Symanto API yesDOCS 6.8
- 08 Affective AI API yesFREE noDOCS 6.7£99/mo
- 09 Cauliflower API yesFREE noDOCS 6.7€79/mo
- 10 Cresta API yesDOCS 6.6
- 11 Sentimento API yesFREE noDOCS 6.6$19/mo
- 12 Thematic API yesFREE noDOCS 6.6$2083.33/mo
- 13 unitQ Research API yesFREE noDOCS 6.6$99/mo
- 14 SentiSum API yesFREE noDOCS 6.5$8333.33/mo
- 15 NLP Cloud FREE yesDOCS 5.8Free
- 16 Twilio Segment FREE yesDOCS 5.8$120/mo
- 17 Twilio Conversation Intelligence FREE yesDOCS 5.5$0.01/mo
- 18 Nextiva FREE noDOCS 5.3$15/mo
- 19 RightResponse AI FREE noDOCS 5.3$10/mo
- 20 Talkdesk CX Cloud FREE noDOCS 5.3$85/mo
- 21 Talkdesk Interaction Analytics DOCS 5.2$85/mo
- 22 OpenText Contact Center Analytics DOCS 4.9
Compare all 22 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Emotion detection | Aspect-based sentiment |
|---|---|---|---|---|---|---|---|---|
| 1 | Alchemer | 7.4 | Free plan | Yes | ||||
| 2 | Sentriment | 7.3 | Free plan | €49/mo | Yes | Yes | Yes | |
| 3 | InfoNgen | 7.2 | Free plan | Free | Yes | Yes | ||
| 4 | Symbl.ai | 7.2 | Free plan | Free | Yes | |||
| 5 | Wonderflow | 6.9 | ||||||
| 6 | Bazaarvoice Ratings & Reviews | 6.8 | Yes | Yes | ||||
| 7 | Symanto | 6.8 | Yes | Yes | ||||
| 8 | Affective AI | 6.7 | No | £99/mo | No | Yes | ||
| 9 | Cauliflower | 6.7 | No | €79/mo | No | Yes | ||
| 10 | Cresta | 6.6 | No | |||||
| 11 | Sentimento | 6.6 | No | $19/mo | No | 19 /mo | Yes | |
| 12 | Thematic | 6.6 | No | $2083.33/mo | No | |||
| 13 | unitQ Research | 6.6 | No | $99/mo | No | 99 /mo | ||
| 14 | SentiSum | 6.5 | No | $8333.33/mo | No | |||
| 15 | NLP Cloud | 5.8 | Free plan | Free | Yes | Yes | Yes | |
| 16 | Twilio Segment | 5.8 | Free plan | $120/mo | ||||
| 17 | Twilio Conversation Intelligence | 5.5 | $0.01/mo | |||||
| 18 | Nextiva | 5.3 | No | $15/mo | ||||
| 19 | RightResponse AI | 5.3 | No | $10/mo | No | 10 /mo | Yes | |
| 20 | Talkdesk CX Cloud | 5.3 | No | $85/mo | No | |||
| 21 | Talkdesk Interaction Analytics | 5.2 | $85/mo | No | ||||
| 22 | OpenText Contact Center Analytics | 4.9 |
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Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.