Customer Service·Standings

Customer Service QA Software — page 2

• 63 platforms
• 1 with a free tier
• Checked 7 Oct 2026
• Showing 26–50

1. #PlatformSignalPlugs inPrice
2. 26
   CA

   CallMiner Analyzecallminer.com

   Web tools map customer journeys and surface sentiment, trends, and interaction insights.

   4.8 APIOpenFree —
   →
3. 27
   WA

   Wonderway AI Coach (Verity)wonderway.io
   4.8 APIOpenFree Free tier
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4. 28
   OA

   Observe.AI Real-Time Agent Assistobserve.ai

   API agent-assist software with live checklists, prompts, alerts and supervisor conversation views.

   4.7 APIOpenFree —
   →
5. 29
   TW

   Talkdesk Workforce Managementtalkdesk.com
   4.7 APIOpenFree From $165/mo
   →
6. 30
   EQ

   Expertflow Quality Managementexpertflow.com

   Web software selects interactions for review, scores them, and supports coaching.

   4.4 APIOpenFree From $42/mo
   →
7. 31
   GC

   Genesys Cloud Quality Managementgenesys.com

   Web tools track live interactions and analyze speech for quality reviews.

   4.4 APIOpenFree From $75/mo
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8. 32
   MD

   Microsoft Dynamics 365 Human Resources Recruitingmicrosoft.com
   4.4 APIOpenFree From $4/mo
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9. 33
   TQ

   Talkdesk Quality Managementtalkdesk.com
   4.4 APIOpenFree From $165/mo
   →
10. 34
    VV

    VereQuest VQ Onlineverequest.com
    4.3 APIOpenFree From $15/mo
    →
11. 35
    BQ

    Balto Quality Assurancebalto.ai

    QA software automates interaction scoring and supports custom scorecards, coaching, and analytics.

    4.3 APIOpenFree —
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12. 36
    BC

    BlueTweak Customer Service Quality Assurancebluetweak.com

    Web software reviews service interactions with automatic scoring and configurable scorecards.

    4.3 APIOpenFree From €65/mo
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13. 37
    IA

    ImpactCX Automated Quality Managementeventideicx.com

    Web QA software scores multichannel interactions, uses scorecards, coaches agents, and shows analytics from $18/user/mo.

    4.3 APIOpenFree From $13/mo
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14. 38
    M

    Merivexmerivex.ai
    4.3 APIOpenFree From $299/mo
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15. 39
    NQ

    NiCE Quality Managementnice.com
    4.3 APIOpenFree From $110/mo
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16. 40
    OS

    Oversai Service Quality Intelligenceoversai.com

    Web service-QA software scores multichannel interactions, coaches agents, and shows analytics from $500/mo annually.

    4.3 APIOpenFree From $499/mo
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17. 41
    QA

    QContact Automatic QAqcontact.com
    4.3 APIOpenFree —
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18. 42
    R

    RevelirQArevelir.ai
    4.3 APIOpenFree From $0.35/mo
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19. 43
    SA

    Score AIusescore.ai
    4.3 APIOpenFree $0.12 usage-based
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20. 44
    EC

    EdgeTier Coachedgetier.com

    Web software selects interactions for review and scores them with custom forms.

    4.1 APIOpenFree —
    →
21. 45
    E

    EvaluAgentevaluagent.com

    Omnichannel software supports AI-assisted reviews, staff coaching, and calibration.

    4.1 APIOpenFree —
    →
22. 46
    FC

    Five9 Contact Center SoftwareFive9

    Contact center software monitors interactions and offers speech analysis and quality scorecards.

    4.1 APIOpenFree —
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23. 47
    I

    Intrycintryc.com
    4.1 APIOpenFree —
    →
24. 48
    K

    Kaizokaizo.com

    Web QA software automates sampling and scoring with customizable scorecards; pricing on request.

    4.1 APIOpenFree —
    →
25. 49
    NL

    Netcall Liberty Quality Managementnetcall.com
    4.1 APIOpenFree —
    →
26. 50
    S

    SupportLogicsupportlogic.com
    4.1 APIOpenFree —
    →

Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure