Best Customer Service Voicebots in 2026
Updated
In short: AIOnCalls is ranked #1 of 29 as of 3 October 2026, ahead of Jetcall AI Voice Agent and Zencia AI Customer Support Agent. The best-ranked option with a free plan is Zencia AI Customer Support Agent. The lowest first paid tier on this page is Viotalk at $10/mo.
For phone-based support, a voicebot’s fit depends on how it connects with existing service workflows and what happens when a caller needs more help. Compare helpdesk integrations and knowledge sources with human handoff, then check supported languages, monthly call minutes, and whether a phone number is included. Free-plan availability and paid-from pricing provide additional access context. AIOnCalls, Jetcall AI Voice Agent, and Zencia AI Customer Support Agent lead the entries, with BOTfriends AI Voicebot, Infinite Forces (Infinity), Parloa, PolyAI, and Decagon also among the first options. The listed criteria help you compare support coverage and operating needs.
29 customer service voicebots ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
| # | Platform | Score | Why | From | Free plan | Paid from | Monthly call minutes | |
|---|---|---|---|---|---|---|---|---|
| 1 | AIOnCalls | 8.6 | RecognisedAPIDocumented | $49/mo | Yes | 49 /mo | — | View |
| 2 | Jetcall AI Voice Agent | 7.4 | RecognisedAPIDocumented | $79/mo | No | 79 /mo | 30 minutes | View |
| 3 |  Zencia AI Customer Support Agent | 7.1 | RecognisedAPIDocumented | $31/mo | Yes | 31 /mo | 500 minutes | View |
| 4 | BOTfriends AI Voicebot | 6.9 | RecognisedAPIDocumented | €500/mo | No | — | — | View |
| 5 | Infinite Forces (Infinity) | 6.8 | RecognisedAPIDocumented | $399/mo | No | 599 /mo | 1,000 minutes | View |
| 6 | Parloa | 6.3 | RecognisedAPIDocumented | — | — | — | — | View |
| 7 | PolyAI | 6.3 | RecognisedAPIDocumented | — | No | — | — | View |
| 8 | Decagon | 6.3 | RecognisedAPIDocumented | — | — | — | — | View |
| 9 | Replicant | 6.2 | RecognisedAPIDocumented | — | No | — | — | View |
| 10 | boost.ai | 6.2 | RecognisedAPIDocumented | — | No | — | — | View |
| 11 | Floo AI Customer Support Agent | 6.2 | RecognisedAPIDocumented | — | No | — | — | View |
| 12 | AssistYou | 6.1 | RecognisedAPIDocumented | — | — | — | — | View |
| 13 |  Triviat AI Voice Agent | 6.1 | RecognisedAPIDocumented | $150/mo | No | — | 500 minutes | View |
| 14 | NextAI Labs Voice Agents | 5.9 | RecognisedAPIDocumented | — | — | — | — | View |
| 15 |  Instadesk AI VoiceBot | 5.8 | RecognisedAPIDocumented | — | No | — | — | View |
| 16 | Quo | 5.8 | RecognisedAPIDocumented | $19/mo | No | — | — | View |
| 17 |  Viotalk | 5.7 | RecognisedAPIDocumented | $10/mo | No | — | — | View |
| 18 | ClusterX Customer Support Agents | 5.7 | RecognisedAPIDocumented | — | — | — | — | View |
| 19 | SuperBot Telephonic Agent | 5.5 | RecognisedAPIDocumented | — | — | — | — | View |
| 20 | Omind Voice AI | 5.4 | RecognisedAPIDocumented | — | — | — | — | View |
| 21 | OhMD AI Agents | 5.3 | RecognisedAPIDocumented | — | No | 300 /mo | — | View |
| 22 |  Phreesia VoiceAI | 5.3 | RecognisedAPIDocumented | — | No | — | — | View |
| 23 |  Arrowhead AI | 5.3 | RecognisedAPIDocumented | — | — | — | — | View |
| 24 |  Sharyx CareAI | 5.0 | RecognisedAPIDocumented | — | No | — | — | View |
| 25 | Linear Health Voice AI | 4.8 | RecognisedAPIDocumented | — | No | 1,000 /mo | — | View |
Is your platform on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which customer service voicebot is ranked first on Inferse?
AIOnCalls is ranked #1 of 29 with a score of 8.6. Jetcall AI Voice Agent is second and Zencia AI Customer Support Agent third.
How many of these have a free plan?
2 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Viotalk has the lowest first paid tier we found: $10/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it. Paid placements never change a rank.