Viotalk

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Viotalk is ranked #17 of 29 in customer service voicebots on Inferse. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $10/mo.

Compared on customer service voicebots

Free plan: Noviotalk.com
Human handoff: Yesviotalk.com
Knowledge sources: Apps, websites, files, Notion, and connected sourcesviotalk.com
Phone number included: Noviotalk.com

Facts

Product: Viotalk combines AI voice agents, programmable voice, SMS, messaging, phone numbers, APIs, and a workspace dashboard.viotalk.com · 3 Oct 2026
AI calls: Its voice agents transcribe callers, use language models and connected tools, speak replies, and can hand calls to a human with context.viotalk.com · 3 Oct 2026
Use cases: The maker lists lead qualification, appointment booking, customer support, after-hours coverage, and outbound follow-up as voice-agent use cases.viotalk.com · 3 Oct 2026
Agent tools: Agents can use MCP-connected business tools for knowledge-base search, CRM writeback, calendar booking, and order lookup.viotalk.com · 3 Oct 2026
Integrations: The site describes connecting MCP servers and tools such as CRMs, calendars, and internal systems; it does not name specific third-party integration products on that page.viotalk.com · 3 Oct 2026
Channels: Voice, SMS, and WhatsApp workflows can be used in the same account or workspace.viotalk.com · 3 Oct 2026
Dashboard: The web dashboard includes CRM, analytics, reports, call logs, API access, AI configuration, team management, and phone-number management.viotalk.com · 3 Oct 2026
Security: The privacy policy says Viotalk uses SOC 2-aligned practices, encryption in transit and at rest, and workspace role-based access controls.viotalk.com · 3 Oct 2026
AI data: The privacy policy says conversation data stays within the customer workspace and is not used to train models for other customers.viotalk.com · 3 Oct 2026
Recording limit: Call recording is included with voice and has a three-month default retention period, after which recordings are deleted or anonymized subject to stated exceptions.viotalk.com · 3 Oct 2026
Support: The pricing page lists custom enterprise support, while the terms say documentation and community support are available and priority SLAs apply as agreed for paid and enterprise plans.viotalk.com · 3 Oct 2026
Audience: The site presents the service for business teams, including healthcare, restaurants, education, sales teams, and customer support.viotalk.com · 3 Oct 2026