Best HR Service Delivery Software in 2026
Updated
In short: Infor Learning Management System is ranked #1 of 26 as of 7 October 2026, ahead of Sunrise HRCM and Avature. The best-ranked option with a free plan is LBi HR HelpDesk. The lowest first paid tier on this page is Oracle HR Help Desk at $4/mo.
HR service delivery tools help route employee questions and requests through support processes. Compare approval workflows, employee portals and request channels, then assess knowledge base coverage, SLA management and workflow automation. Free plan and paid from provide cost context as you consider the fit for your support model. Sunrise HRCM, Hornbill IT Asset Management and Servicely HR Service Delivery are among the entries to examine for the service and workflow capabilities your organization needs.
26 HR service delivery software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
HR Service Delivery Software, one module each. A lit port is something its maker publishes; 11 of the 25 on this page have a public API.
- 01 Infor Learning Management System API yesOSS not on recordFREE not on recordDOCS 7.0
- 02 Sunrise HRCM API yesOSS not on recordFREE not on recordDOCS 7.0
- 03 Avature API yesOSS not on recordFREE not on recordDOCS 6.9
- 04 Hornbill IT Asset Management API yesOSS not on recordFREE not on recordDOCS 6.9
- 05 Servicely HR Service Delivery API yesOSS not on recordFREE not on recordDOCS 6.9
- 06 Dovetail HR Case Management API yesOSS not on recordFREE not on recordDOCS 6.8
- 07 Ivanti Neurons for Enterprise Service Management API yesOSS not on recordFREE not on recordDOCS 6.8
- 08 Neocase HR Case Management API yesOSS not on recordFREE not on recordDOCS 6.8
- 09 Dayforce Scheduling API yesOSS not on recordFREE not on recordDOCS 6.7
- 10 Darwinbox API yesOSS not on recordFREE not on recordDOCS 6.6
- 11 Leena AI HR Service Delivery API yesOSS not on recordFREE not on recordDOCS 6.6
- 12 LBi HR HelpDesk API not on recordOSS not on recordFREE yesDOCS 5.9Free
- 13 ServiceNow HR Service Delivery API not on recordOSS not on recordFREE not on recordDOCS 5.5
- 14 Applaud HR Case Management API not on recordOSS not on recordFREE not on recordDOCS 5.4
- 15 Matrix42 FastViewer API not on recordOSS not on recordFREE not on recordDOCS 5.4€45/mo
- 16 Agentforce Contact Center API not on recordOSS not on recordFREE not on recordDOCS 5.3$50/mo
- 17 NextHRM HR Service Management API not on recordOSS not on recordFREE not on recordDOCS 5.3
- 18 Workday Benefits API not on recordOSS not on recordFREE not on recordDOCS 5.3
- 19 Oracle Recruiting API not on recordOSS not on recordFREE not on recordDOCS 5.2$8/mo
- 20 Salesforce HR Service API not on recordOSS not on recordFREE not on recordDOCS 5.2$15/mo
- 21 Matrix42 HR Service Management API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 22 Dayforce HR Service Delivery API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 23 Infor HR Service Delivery API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 24 SAP SuccessFactors Enterprise Service Management API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 25 Oracle HR Help Desk API not on recordOSS not on recordFREE not on recordDOCS 4.9$4/mo
Compare all 25 in a table
Is your platform on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which HR service delivery software is ranked first on Inferse?
Infor Learning Management System is ranked #1 of 26 with a score of 7.0. Sunrise HRCM is second and Avature third.
How many of these have a free plan?
1 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Oracle HR Help Desk has the lowest first paid tier we found: $4/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.