Best Net Promoter Score Software in 2026
Updated
In short: Formbricks is ranked #1 of 22 as of 5 October 2026, ahead of Refiner and SatisMeter. The best-ranked option with a free plan is Refiner. The lowest first paid tier on this page is nps.today at €1.50/mo.
Net Promoter Score software helps you gather customer feedback and organize what happens after respondents answer. Compare survey types and channels to understand how you can reach people, then consider respondent segmentation and response limits when planning collection. CRM integrations and follow-up workflows can also matter when feedback needs to connect with existing processes. Free-plan availability and paid-from pricing add budget considerations. Formbricks, Refiner, and SatisMeter are among the entries to explore, alongside Thermostat and Survicate. Think about how you’ll distribute surveys, segment responses, and follow up with customers, then weigh those needs against the listed capabilities.
22 net promoter score software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Net Promoter Score Software, one module each. A lit port is something its maker publishes; 12 of the 22 on this page have a public API.
- 01 Formbricks API yesOSS not on recordFREE yesDOCS 7.4Free
- 02 Refiner API yesOSS not on recordFREE yesDOCS 7.4Free
- 03 SatisMeter API yesOSS not on recordFREE yesDOCS 7.3$199/mo
- 04 Thermostat API yesOSS not on recordFREE yesDOCS 7.3$49/mo
- 05 Survicate API yesOSS not on recordFREE yesDOCS 7.2Free
- 06 Customer Thermometer API yesOSS not on recordFREE not on recordDOCS 7.0$9/mo
- 07 Zonka Feedback API yesOSS not on recordFREE not on recordDOCS 6.8
- 08 nps.today API yesOSS not on recordFREE not on recordDOCS 6.7€1.50/mo
- 09 Wootric API yesOSS not on recordFREE not on recordDOCS 6.7
- 10 CustomerGauge API yesOSS not on recordFREE not on recordDOCS 6.6
- 11 Nicereply API yesOSS not on recordFREE not on recordDOCS 6.6$59/mo
- 12 AskNicely API yesOSS not on recordFREE not on recordDOCS 6.5
- 13 Fynzo Survey API not on recordOSS not on recordFREE yesDOCS 6.0$15.83/mo
- 14 Mapster API not on recordOSS not on recordFREE yesDOCS 6.0$9/mo
- 15 IntouchSurvey API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 16 Listen360 API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 17 Surveyxact NPS API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 18 NPS Surveys by SalesHub API not on recordOSS not on recordFREE not on recordDOCS 4.9
- 19 SightMill API not on recordOSS not on recordFREE not on recordDOCS 4.9
- 20 Userpace API not on recordOSS not on recordFREE not on recordDOCS 4.9
- 21 NPS Prism API not on recordOSS not on recordFREE not on recordDOCS 4.8
- 22 Retently API not on recordOSS not on recordFREE not on recordDOCS 4.8
Compare all 22 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | NPS survey types | Survey channels |
|---|---|---|---|---|---|---|---|---|
| 1 | Formbricks | 7.4 | Free plan | — | Yes | 74 /mo | both | multichannel |
| 2 | Refiner | 7.4 | Free plan | Free | Yes | — | both | multichannel |
| 3 | SatisMeter | 7.3 | Free plan | $199/mo | Yes | 199 /mo | — | — |
| 4 | Thermostat | 7.3 | Free plan | $49/mo | Yes | 49 /mo | — | multichannel |
| 5 | Survicate | 7.2 | Free plan | — | Yes | 114 /mo | — | — |
| 6 | Customer Thermometer | 7.0 | No | $9/mo | No | 9 /mo | — | — |
| 7 | Zonka Feedback | 6.8 | No | — | — | — | — | — |
| 8 | nps.today | 6.7 | No | €1.50/mo | No | — | both | multichannel |
| 9 | Wootric | 6.7 | No | — | No | — | both | multichannel |
| 10 | CustomerGauge | 6.6 | No | — | No | — | — | — |
| 11 | Nicereply | 6.6 | No | $59/mo | No | 59 /mo | — | — |
| 12 | AskNicely | 6.5 | No | — | No | — | — | — |
| 13 | Fynzo Survey | 6.0 | Free plan | $15.83/mo | Yes | 19 /mo | — | multichannel |
| 14 | Mapster | 6.0 | Free plan | $9/mo | Yes | 19 /mo | both | multichannel |
| 15 | IntouchSurvey | 5.1 | No | — | — | — | — | multichannel |
| 16 | Listen360 | 5.1 | No | — | — | — | both | multichannel |
| 17 | Surveyxact NPS | 5.1 | No | — | — | — | both | multichannel |
| 18 | NPS Surveys by SalesHub | 4.9 | No | — | No | — | — | multichannel |
| 19 | SightMill | 4.9 | No | — | No | — | — | multichannel |
| 20 | Userpace | 4.9 | No | — | No | 55 /mo | — | in_app |
| 21 | NPS Prism | 4.8 | No | — | No | — | relational | — |
| 22 | Retently | 4.8 | No | — | No | 99 /mo | — | — |
Is your platform on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which net promoter score software is ranked first on Inferse?
Formbricks is ranked #1 of 22 with a score of 7.4. Refiner is second and SatisMeter third.
How many of these have a free plan?
7 of the 22 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, nps.today has the lowest first paid tier we found: €1.50/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.