Thermostat

About

Thermostat provides Net Promoter System survey software built around a single-question survey with an optional feedback box. Teams can deliver surveys by email, embedded popup, shareable link or API, then use filters, comparisons and customer satisfaction views tailored to the Net Promoter System. Custom fields support text, numbers, dates and lists, allowing scores to be segmented. Feedback can be filtered, starred and answered, and surveys can accept anonymous responses. Thermostat can send survey score and feedback updates by email daily or weekly. Direct campaign integrations listed include Stripe, Mailchimp, ConvertKit and Drip, with additional connections through Zapier. Its API can send surveys and retrieve results programmatically. Emails, pages and popups can be branded with logos and colors. The free plan includes one user, one survey, 200 surveys administered per month and four months of response history. Pro costs 49.00 USD per month, billed monthly, and allows 2,000 surveys administered monthly with forever response history. The pricing FAQ says plans extend up to 80,000 surveys per month.

Who it is for

Thermostat suits teams that need NPS feedback collection across email, web embeds, links or API, with custom score segmentation and follow-up. It may also fit teams that want customer feedback updates on a daily or weekly schedule.

Compared on net promoter score software

Free plan

Yesthermostat.io

Paid from

$49/mothermostat.io

Survey channels

multichannelthermostat.io

Response limit

2,000 responses/mothermostat.io

Respondent segmentation

customthermostat.io

Follow-up workflows

Yesthermostat.io

Facts

Product

Thermostat provides NPS survey software using one-question surveys with an optional feedback box.thermostat.io · 3 Oct 2026

Survey delivery

Surveys can be administered by email, embedded popup, shareable link, and API.thermostat.io · 3 Oct 2026

Reporting

Reporting includes filters, comparisons, and customer satisfaction views tailored to the Net Promoter System.thermostat.io · 3 Oct 2026

Segmentation

Custom fields support text, numbers, dates, and lists, and can be used to segment scores.thermostat.io · 3 Oct 2026

Feedback

Users can filter, star, and respond to customer feedback, and surveys can collect feedback anonymously.thermostat.io · 3 Oct 2026

Email updates

Thermostat can email survey score and feedback updates daily or weekly.thermostat.io · 3 Oct 2026

Integrations

Direct campaign integrations listed are Stripe, Mailchimp, ConvertKit, and Drip; the page also describes Zapier connections.thermostat.io · 3 Oct 2026

API

The API can send surveys and access survey results programmatically.thermostat.io · 3 Oct 2026

Branding

Survey emails, pages, and embedded popups can be customized with branding options including logos and colors.thermostat.io · 3 Oct 2026

Support

The pricing table lists email support for all plans, priority email support for paid plans, and phone support for Enterprise.thermostat.io · 3 Oct 2026

Large plans

The pricing FAQ says plans are available up to 80,000 surveys per month and invites customers needing more to contact the company.thermostat.io · 3 Oct 2026

Free trial

The pricing FAQ says there is no free software trial and suggests starting with the free plan.thermostat.io · 3 Oct 2026

Refund

The pricing page offers a 30-day money-back guarantee for purchases.thermostat.io · 3 Oct 2026

Operator

Thermostat's Terms of Service identify Tighten Co as the operator of the service.thermostat.io · 3 Oct 2026

Where it ranks on Inferse

• Best Net Promoter Score Software in 2026#4 of 22

Sources

• thermostat.io· checked 3 Oct 2026
• thermostat.io/terms· checked 3 Oct 2026