Customer Thermometer
API—OSS—FREE—DOCS4/5
CT5.1#120 of 129
outWeb—Windows—Mac—Linux—AndroidoutiOS
Ranked in Survey Software ·Free trial· paid from $9/mo
About
Customer Thermometer is ranked #120 of 129 in survey software on Inferse, made by Customer Thermometer (Brighton, United Kingdom). It runs on API, iOS, Web. A free trial is offered. Paid plans start at $9/mo.
Compared on survey software
- Free plan
- Nocustomerthermometer.com
- Paid from
- $9/mocustomerthermometer.com
- NPS surveys
- Yescustomerthermometer.com
- In-app feedback
- Yescustomerthermometer.com
Facts
- Product
- Customer Thermometer collects customer ratings and feedback through short surveys embedded in emails, support tickets, and other communications.customerthermometer.com · 5 Oct 2026
- Feedback collection
- Customers can rate service and provide feedback directly within an email or ticket.customerthermometer.com · 5 Oct 2026
- Reporting
- All plans include full reporting functionality, and plans with 200 or more responses include NPS reporting and Personalized Ribbon reporting.customerthermometer.com · 5 Oct 2026
- Response alerts
- All plans include email alerts for responses and comments.customerthermometer.com · 5 Oct 2026
- Integrations
- Listed integrations include Gmail, Outlook, Zendesk, Salesforce, ServiceNow, and ConnectWise.customerthermometer.com · 5 Oct 2026
- API and exports
- Users can export data automatically through the API or webhooks, or manually as a CSV.customerthermometer.com · 5 Oct 2026
- Security
- The maker says network communication is secured with TLS 1.2 and 1.3, and survey data is stored in Microsoft Azure managed databases in the UK.customerthermometer.com · 5 Oct 2026
- Compliance
- The maker states that it is GDPR and CCPA compliant, registered with the UK Information Commissioner's Office, and does not claim HIPAA compliance.customerthermometer.com · 5 Oct 2026
- Account security
- SAML and SSO integrations are available for enterprise clients, with PingOne, SiteMinder, and Okta named as partners.customerthermometer.com · 5 Oct 2026
- Support
- The company calls its customer support team the Ministry of Magic and says it helps customers use the software and related processes.customerthermometer.com · 5 Oct 2026
- Pricing limits
- Unused responses roll over, but an account can hold at most twice its monthly plan response allowance at one time.customerthermometer.com · 5 Oct 2026
- Free access
- The maker offers an account with 10 free surveys and says no credit card is needed.customerthermometer.com · 5 Oct 2026
- Audience
- The company says its customers range from startups to global brands and include users in more than 160 countries.customerthermometer.com · 5 Oct 2026
Company
- Founded
- 2011customerthermometer.com · 28 Sept 2026
- Headquarters
- Brighton, United Kingdomcustomerthermometer.com · 28 Sept 2026
Best Customer Thermometer alternatives
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Where it ranks on Inferse
- Best Survey Software in 2026#120 of 129
- Best Customer Feedback Software in 2026#17 of 59
- Best Net Promoter Score Software in 2026#14 of 22
Sources
- customerthermometer.com/about-us/· checked 5 Oct 2026
- customerthermometer.com/pricing/· checked 5 Oct 2026
- customerthermometer.com/integration/· checked 5 Oct 2026
- customerthermometer.com/resources/reasons-to-choose-customer-th· checked 5 Oct 2026
- customerthermometer.com· checked 5 Oct 2026