Sales & CRM·Standings

Compare Social CRM Tools

Social CRM tools help businesses manage customer relationships alongside social channels; compare the channels and features you need.

The board shows a signal score out of 10, plus marks for a public API (a way for other software to connect), open-source code, and a free plan. Check platform support, pricing, and the listed social CRM features too.

• 14 platforms
• 7 with a free tier
• Checked 28 Sept 2026

1. #PlatformSignalPlugs inPrice
2. 1
   C

   Chatwootchatwoot.com

   An open-source customer messaging tool with a free plan, self-hosting, and web, phone, and Linux access.

   7.7 APIOpenFree Free tier · from $19/mo
   →
3. 2
   AC

   Agile CRMagilecrm.com

   A customer relationship tool with a free plan, paid plans from $8.99, and web, phone, and browser access.

   6.6 APIOpenFree Free tier · from $8.99/mo
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4. 3
   ZC

   Zoho CRMzoho.com

   A customer management app with web, phone, and API access; a free plan is available.

   6.6 APIOpenFree Free tier · from $14/mo
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5. 4
   HM

   HubSpot Marketing Hubhubspot.com

   A marketing tool with email automation, a free plan, and access on web and mobile.

   6.6 APIOpenFree Free tier
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6. 5
   ZS

   Zoho Socialzoho.com

   A social account manager for web and phones, with a free plan and support for 12 accounts.

   6.6 APIOpenFree Free tier
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7. 6
   N

   Nimblenimble.com

   A CRM available on web, phones, computers, and browser extension, with a 14-day trial.

   6.3 APIOpenFree From $10/mo (lower tiers unpriced)
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8. 7
   K

   Klaviyoklaviyo.com

   An email automation tool with a free plan and a monthly limit of 15,000 sends.

   6.3 APIOpenFree Free tier
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9. 8
   KF

   Kommo (formerly amoCRM)kommo.com

   A sales CRM for tracking deals in a visual pipeline and syncing email; available on web and phones.

   6.1 APIOpenFree From $25/mo
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10. 9
    SS

    Sprout Socialsproutsocial.com

    A paid social platform with a 30-day trial and support for networks including Instagram, WhatsApp, and YouTube.

    6.0 APIOpenFree From $79/mo
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11. 10
    S

    SleekFlowsleekflow.io

    A web CRM that links customer chats to profiles and uses AI agents to suggest products, book, and resolve tickets.

    5.8 APIOpenFree From $49/mo
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12. 11
    N

    NapoleonCatnapoleoncat.com

    A social inbox with approval workflows for five accounts across networks including Facebook, TikTok, and LinkedIn.

    5.0 APIOpenFree From $89/mo
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13. 12
    D

    DMRocketdmrocket.co

    A web inbox for Instagram and WhatsApp that captures leads and offers a free plan.

    4.8 APIOpenFree Free tier
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14. 13
    CS

    CloudFlick Social CRMcloudflick.in

    A web CRM that captures leads and brings WhatsApp, Instagram, Messenger, chat, and email into one inbox.

    4.1 APIOpenFree —
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15. 14
    S

    Scrollmarkscrollmark.com

    A web CRM that captures leads and combines Facebook, Instagram, TikTok, and Twitter messages in one inbox.

    4.0 APIOpenFree —
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Places #1, #2, #3, #4, #5 on this board are open to sponsors. Take #1 · Other ways to advertise

How to choose

Which platforms does it need to run on?

Choose a tool that runs where your team works. The board compares web, iOS, Android, API, extension, and self-hosted availability.

An API lets other software connect to the tool. Self-hosted means running the software on infrastructure you manage.

Can I try it for free, and what does it cost?

Check whether a tool has a free plan or a time-limited trial, then compare its paid starting price. A trial is not the same as an ongoing free plan.

Some listed pricing is available on request, so a starting price may not be shown.

Which social CRM features should I compare?

Compare the social channels supported, contact limit, unified social inbox, social lead capture, workflow automation, and mobile apps against your needs.

A unified social inbox brings social conversations into one place. Lead capture means collecting potential customer details through social channels.

Questions

What does a social CRM tool do?

It combines customer relationship management with social-channel work. Compare supported channels, contact limits, inbox, lead capture, workflow automation, and mobile apps.

How do I compare social CRM pricing?

Check for a free plan, a trial, and the paid starting price. Pricing may be available on request, so a starting price may not be listed.

What platforms should I check before choosing a social CRM?

Check whether it supports the platforms your team needs, such as web, iOS, Android, an API, an extension, or self-hosting.

What does the social CRM signal score mean?

It is a score out of 10 based on published information about use, a public API, documentation depth, open-source code, and a free tier to try.

Is a free trial the same as a free plan?

No. A free plan can be used without a trial period; a free trial gives temporary access.

Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure