ADOGRC vs SmartSuite Enterprise Service Desk
SmartSuite Enterprise Service Desk
6.8 #12 in Internal Controls Software
About SmartSuite Enterprise Service Desk| ADOGRC | SmartSuite Enterprise Service Desk | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | |
| Paid from | $52.08/mo | $15/mo |
| Platforms | self-hosted, Web | Android, api, iOS, Web |
| Free plan | No | No |
| Evidence collection | Yes | Yes |
| Policy management | Yes | |
| Risk register | Yes | |
| Audit management | Yes | |
| Supported frameworks | ISO 27001, NIST CSF, GDPR, DORA, NIS-2, COSO, COBIT, ISO 31000, ISO 19011, ISO 37301 | |
| API access | Yes | Yes |
| Paid from | 15 /user/mo | |
| Control testing | Yes | |
| Issue remediation | Yes | |
| Automated testing | Yes | |
| Deployment | cloud | |
| SLA scope | both | |
| Escalation automation | Yes | |
| SLA reporting | Yes | |
| Contract storage | Yes | |
| Renewal alerts | Yes | |
| Performance tracking | Yes | |
| Vendor risk assessments | Yes | |
| Intake workflows | Yes | |
| Control testing workflows | Yes |
Listed together in Best Internal Controls Software