Agentency vs Amazon Lex
| Agentency | Amazon Lex | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | No | No |
| Paid from | $19/mo | $0.50/mo |
| Open source | No | No |
| Platforms | Web | Android, api, iOS, Web |
| Free plan | Yes | No |
| Paid from | $15.17/mo | — |
| Deployment channels | multichannel | multichannel |
| Knowledge-base answers | Yes | Yes |
| Human handoff | Yes | Yes |
| Included conversations | 500 /mo | — |
| Visual flow builder | — | Yes |
| AI bot generation | — | Yes |
Both are listed in Best Chatbot Builders. On Inferse, Amazon Lex scores higher on our published basis.