Answerbase vs ServiceNow Communities

Answerbase

6.7 #53 in Knowledge base software

About Answerbase

ServiceNow Communities

5.1 #32 in Customer Community Software

About ServiceNow Communities
AnswerbaseServiceNow Communities
Free planNoNo
Free trialNoNo
Paid from$149/mo—
Open sourceNoNo
Platformsapi, Webapi, Web
Free planNo—
Paid from149 /mo—
Community visibilitymixedmixed
Custom domainYes—
Single sign-onYesYes
Moderation toolsYesYes
Help desk integrationsYesYes
Community analyticsYesYes

Both are listed in Best Customer Community Software. On Inferse, Answerbase scores higher on our published basis.