BOSSDesk vs OTOBO

BOSSDesk

5.2 #33 in IT Help Desk Software

About BOSSDesk

OTOBO

6.9 #7 in IT Help Desk Software

About OTOBO
BOSSDeskOTOBO
Free planNoNo
Free trialNoNo
Paid from$29/mo€325/mo
Open sourceNoNo
PlatformsAndroid, iOS, Webapi, Linux, self-hosted, Web
Free planNoYes
Paid from29 /user/mo—
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Single sign-onYesYes
Approval workflowsYesYes
Mobile appsYes—

Both are listed in Best IT Help Desk Software. On Inferse, OTOBO scores higher on our published basis.