CharityTracker vs Infreemation Complaints
| CharityTracker | Infreemation Complaints | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | Yes |
| Paid from | $18/mo | |
| Platforms | api, Web | Web |
| Free plan | No | No |
| Paid from | $20/user/mo | |
| Reporting dashboards | Yes | |
| Outcome tracking | Yes | |
| Participant portal | Yes | |
| Forms and surveys | Yes | |
| Workflow automation | Yes | |
| Investigation tools | Yes | |
| SLA tracking | Yes | |
| Reporting depth | basic | |
| Delivery channels | email, website, social media, postal mail, telephone, fax | |
| Approval workflows | Yes | |
| Deployment model | cloud |
Listed together in Best Case Management Software