Chatsmart vs Cognigy

Chatsmart

5.3 #211 in Chatbot builders

About Chatsmart

Cognigy

8.3 #13 in Chatbot builders

About Cognigy
ChatsmartCognigy
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsWebapi, self-hosted, Web
Free planYes—
Deployment channelsmultichannelmultichannel
Knowledge-base answersYesYes
Visual flow builder—Yes
AI bot generation—Yes
Human handoff—Yes

Both are listed in Best Chatbot Builders. On Inferse, Cognigy scores higher on our published basis.