CMW Lab CMDB and Service Inventory vs OpenText Service Management
CMW Lab CMDB and Service Inventory
6.6 #33 in Business Process Management Software
About CMW Lab CMDB and Service Inventory| CMW Lab CMDB and Service Inventory | OpenText Service Management | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $29.08/mo | |
| Platforms | api, self-hosted, Web | Android, iOS, Web |
| Free plan | No | No |
| SLA scope | both | |
| Escalation automation | Yes | |
| Multi-level SLAs | Yes | |
| SLA reporting | Yes | |
| API access | Yes | |
| Service mapping | Yes | |
| Dependency mapping | Yes | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both | |
| Risk assessment | Yes | |
| Approval workflows | Yes | |
| Change calendar | Yes | |
| Emergency changes | Yes | |
| Change audit trail | Yes | |
| CMDB linking | Yes |
Listed together in Best IT SLA Management SoftwareBest CMDB Software