Cognigy vs Customers.ai
| Cognigy | Customers.ai | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | — |
| Open source | No | No |
| Platforms | api, self-hosted, Web | Android, api, iOS, Web |
| Deployment channels | multichannel | — |
| Visual flow builder | Yes | — |
| AI bot generation | Yes | — |
| Knowledge-base answers | Yes | — |
| Human handoff | Yes | Yes |
| Free plan | — | No |
Both are listed in Best Chatbot Builders. On Inferse, Cognigy scores higher on our published basis.