Cognigy vs LivePerson Conversational Cloud
| Cognigy | LivePerson Conversational Cloud | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | api, self-hosted, Web | Web |
| Deployment channels | multichannel | Web, app, SMS, email, WhatsApp, Apple Messaging, Messenger, Instagram, and other channels |
| Visual flow builder | Yes | Yes |
| AI bot generation | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
| Human handoff | Yes | Yes |
| Free plan | — | No |
Both are listed in Best Chatbot Builders, Best AI Customer Service Agents, Best AI Customer Service Software. On Inferse, Cognigy scores higher on our published basis.