Convoso vs eGain Conversation Hub
| Convoso | eGain Conversation Hub | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | api, Web |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | — |
| IVR builder | Yes | — |
| Digital channel scope | omnichannel | omnichannel |
| Recording retention | 30 days | — |
Both are listed in Best Call Center Software. On Inferse, eGain Conversation Hub scores higher on our published basis.