Desk Support Monkey vs EasyVista Service Manager
| Desk Support Monkey | EasyVista Service Manager | |
|---|---|---|
| Free plan | Yes | |
| Free trial | Yes | |
| Paid from | €49/mo | |
| Platforms | api, self-hosted, Web | self-hosted, Web |
| Free plan | Yes | No |
| AI ticket triage | Yes | |
| AI knowledge answers | No | |
| Employee service portal | Yes | |
| Workflow approvals | Yes | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Request channels | portal | |
| Approval workflows | Yes | |
| Content analytics | Yes | |
| SSO support | Yes | |
| Status page | none |
Listed together in Best AI IT Service Desk Software