Desk365 vs Effigate
| Desk365 | Effigate | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Paid from | $12/mo | $79/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | api, Linux, macOS, Web, Windows |
| Free plan | Yes | No |
| SLA scope | — | both |
| Escalation automation | — | Yes |
| Business-hour calendars | — | Yes |
| Multi-level SLAs | — | Yes |
| SLA reporting | — | Yes |
| API access | — | Yes |
Both are listed in Best IT SLA Management Software. On Inferse, Desk365 scores higher on our published basis.