Deskpro vs Pega Customer Service

Deskpro

8.0 #20 in Help desk software

About Deskpro

Pega Customer Service

7.2 #46 in Help desk software

About Pega Customer Service
DeskproPega Customer Service
Free planNoNo
Free trialYesNo
Paid from$39/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, self-hosted, Webapi
Free planNo—
Shared inboxYes—
SLA managementYes—
Help centerYes—
Ticket automationYes—
API accessYesYes
Included agent seats5—

Both are listed in Best Help Desk Software. On Inferse, Deskpro scores higher on our published basis.