eDesk vs ManageEngine SupportCenter Plus
| eDesk | ManageEngine SupportCenter Plus | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | $39/mo | $100/mo |
| Open source | No | No |
| Platforms | api | api |
| Free plan | No | Yes |
| Paid from | $39/user/mo | $100/user/mo |
| Shared inbox | Yes | — |
| SLA management | Yes | Yes |
| Help center | Yes | Yes |
| Ticket automation | Yes | Yes |
| API access | Yes | Yes |
| Customer portal | — | Yes |
| Included agent seats | — | 5 |
Both are listed in Best Help Desk Software. On Inferse, ManageEngine SupportCenter Plus scores higher on our published basis.