edesy Cloud Contact Center vs VCC Live
| edesy Cloud Contact Center | VCC Live | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | ₹1,499/mo | $50/mo |
| Open source | No | No |
| Platforms | api, self-hosted, Web | Android, api, Web, Windows |
| Free plan | No | No |
| Inbound calling | Yes | — |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | — |
| Digital channel scope | omnichannel | — |
| Maximum agents | 10 agents | — |
| Recording retention | 30 days | — |
Both are listed in Best Call Center Software. On Inferse, VCC Live scores higher on our published basis.