Eramba vs SmartSuite Enterprise Service Desk
SmartSuite Enterprise Service Desk
6.8 #12 in Internal Controls Software
About SmartSuite Enterprise Service Desk| Eramba | SmartSuite Enterprise Service Desk | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | |
| Paid from | €208.33/mo | $15/mo |
| Platforms | api, Linux, self-hosted, Web | Android, api, iOS, Web |
| Free plan | Yes | No |
| Deployment | hybrid | cloud |
| API access | Yes | Yes |
| Quantitative analysis | Yes | |
| Custom risk fields | Yes | |
| Workflow automation | Yes | |
| Risk reporting | scheduled | |
| Paid from | 15 /user/mo | |
| Control testing | Yes | |
| Evidence collection | Yes | |
| Issue remediation | Yes | |
| Automated testing | Yes | |
| SLA scope | both | |
| Escalation automation | Yes | |
| SLA reporting | Yes | |
| Contract storage | Yes | |
| Renewal alerts | Yes | |
| Performance tracking | Yes | |
| Vendor risk assessments | Yes | |
| Intake workflows | Yes | |
| Control testing workflows | Yes |
Listed together in Best Internal Controls Software