Overview

Fentrica combines property operations with building-system monitoring, rather than treating maintenance as a standalone ticket queue. It is best suited to portfolio teams that need to coordinate tenant services and existing building equipment. Its breadth is compelling for that job, but the systems connection work and module-dependent pricing make it a considered deployment rather than a quick, fixed-cost purchase.

Key features

Maintenance and tenant workflows

Work orders, vendor coordination, tenant requests, scheduling and documentation share one workflow, with recurring maintenance and asset history alongside tenant request handling. Tenants can report issues, book spaces, manage access and track requests from a mobile interface. This gives property teams a common operating path from resident issue to maintenance follow-up; teams seeking only basic work-order tracking may not need the wider scope.

Building systems and energy

Real-time alerts from building management systems, sensors and meters are intended to surface faults and anomalies. Fentrica says HVAC and lighting schedules can respond to occupancy, weather and tariffs, which may help operators coordinate building use and energy settings. The platform cites more than 1,000 manufacturers and support for Modbus, BACnet, KNX, MQTT, LoRaWAN, M-Bus, REST API and oBIX. Its compatibility check before commitment and support for legacy protocols are practical advantages for portfolios with mixed or older equipment.

Deployment, support and security

Maintenance can be live within days, while building-system connections usually take 2–4 weeks depending on site count. That split lets teams begin with operational workflows sooner, but equipment integration still needs rollout planning. Every plan includes onboarding, live setup help and ongoing chat and email support; enterprise adds a dedicated account manager and SLA-backed response times.

Fentrica says its information security management system aligns with ISO/IEC 27001:2022 and that it processes personal data under GDPR. Customer data is hosted in the EU unless otherwise agreed, with TLS 1.2/1.3 in transit and AES-256 encryption for sensitive stored data. Staff have no default access to customer data, exceptional access requires customer authorization, and MFA is enforced for administrative and critical system access.

Pricing

Fentrica is paid, with modular pricing at 85.00 EUR per month. Pricing varies by modules and portfolio, and enterprise packages are available, so the starting figure alone does not establish the cost for a particular property mix. Teams should match required modules and portfolio scope to their needs before budgeting. Support is included across plans, while enterprise adds account management and SLA-backed response times.

This model is most relevant to operators evaluating a broader building-operations stack, rather than buyers looking for a free entry tier or a simple per-user comparison. There is no free plan or trial stated for Fentrica.

Platforms

Fentrica supports Android, iOS, web and API access. Mobile coverage matters for tenants and operational staff, while API availability gives teams an integration route for existing software stacks.

Who it's for

Fentrica targets property and facility managers overseeing commercial, residential, hospitality or smart-storage portfolios. It is a stronger fit when maintenance, tenant self-service and equipment monitoring need to work together, particularly where legacy building protocols matter. A small team seeking only a fast digital work-order tool may find the building-systems scope and multi-week connection process unnecessary.

Pros and cons

Pros

Maintenance and tenant services share workflows, connecting requests with scheduling, vendors and documentation.
Broad protocol support and a pre-commitment compatibility check address the practical challenge of integrating mixed or legacy building equipment.
Maintenance can go live within days, and onboarding and ongoing support are included across plans.
EU hosting by default, encryption and controlled exceptional access provide concrete data-handling safeguards.

Cons

Building-system connections usually take 2–4 weeks, so portfolios seeking an immediate, complete deployment need to plan around integration work.
Module- and portfolio-based pricing makes the 85.00 EUR per month starting price an incomplete basis for estimating total cost.
The platform's breadth is likely unnecessary for teams that only need basic maintenance requests and work orders.

Alternatives

For a free starting tier capped at one unit, Platuni Maintenance offers maintenance requests and basic work orders with email support; its paid Growth tier has a 10-unit minimum. Choose it when a small operation values that free entry point over Fentrica's building-system scope.

EVO is another option to compare for resident-facing property operations, with a Landlord Bronze plan priced at 4.99 GBP per month, billed annually, a 12-month minimum term and a one-unit minimum. Latchel is an alternative to evaluate for property maintenance workflows. MagicDoor is another property maintenance option. PropExcel is an alternative for property operations. ForVue is another platform to consider. Property Meld offers maintenance management, with a $200/month minimum applying to its pricing. UpKeep is an alternative maintenance platform, with Essential priced at 24.00 USD per month billed per user.

Browse Property Maintenance Management Software and Property Maintenance Software to compare more options.

Verdict

Fentrica is a strong candidate for property and facility teams that want maintenance, tenant services and building-system monitoring in one platform, especially when compatibility with legacy equipment is central. Its protocol breadth, compatibility check and included support strengthen the case. Look elsewhere if the priority is a basic maintenance tool, a free tier or a predictable cost without first scoping modules and system connections.

	EstateApp	Fentrica
Free plan	No	No
Free trial	No	No
Paid from	—	€85/mo
Open source	No	No
Platforms	Web	Android, api, iOS, Web
Free plan	No	—
Vendor management	Yes	Yes

EstateApp vs Fentrica

EstateApp

Fentrica