Overview

Fieldified connects customer requests and bookings with technician assignments, quotes, invoices and follow-ups. Real-time scheduling, route optimization, reminders, vehicle dispatch and live location tracking give dispatchers tools to coordinate active field work, rather than just book appointments. That breadth is most useful to service businesses with regular jobs and technicians on the move; a business seeking only a basic calendar may not need the full workflow.

The platform is aimed at contractors and trades such as HVAC, plumbing, electrical and cleaning. Office staff can manage client details, requests, bookings and notifications through its CRM tools, while field teams can use mobile apps to view jobs, track time, capture photos and signatures, message colleagues and work offline.

Key features

Scheduling and dispatch: Calendar scheduling, technician assignments, route optimization, reminders, vehicle dispatch and live location tracking help coordinate jobs across a mobile team. These capabilities are a meaningful fit for dispatch-heavy operations; smaller teams with few daily jobs may find less to gain from them.
Customer records and billing: CRM tools organize client details, requests and bookings. Teams can create customizable quotes and invoices, then automate follow-ups by email or text, connecting customer administration with payment workflows.
Mobile field work: iOS and Android apps support job details, time tracking, photos, signatures, messaging and offline work. Offline access is useful when technicians cannot rely on a connection at a job site.
Integrations: The integrations directory includes QuickBooks, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot and Xero. That range can help Fieldified fit into an existing business stack, though the plan that includes a particular integration matters: Zapier integration is named in Premium.
Security and privacy: Fieldified says it encrypts data at rest and in transit, requires MFA for admin system access, and conducts continuous monitoring and independent vulnerability assessments and penetration testing. It describes AWS North Virginia as its primary data center and AWS London as its disaster recovery site, with a 99.99% uptime SLA and RTO under four hours. GDPR-oriented features cover access, correction, deletion, export, consent tracking and processing logs; customers remain responsible for their legal basis and compliant use of data.

Pricing

Fieldified has a free plan, paid plans from $49, and an unlimited free trial with usage limits and no credit card required to start. All plans include customer support. The free plan and trial lower the barrier to evaluating the workflow, but usage limits apply, so they may not accommodate a busy operation indefinitely.

Plan	Price	What it includes and who it suits
Free	0.00 USD per free	Scheduling, invoicing, CRM and reporting, subject to certain usage limits. A starting point for small operations assessing whether the core workflow fits.
Basic	49.00 USD per month	Billed for 5 users, with additional users at $5/user. Adds online job booking and scheduling, quotes and invoices, time and expenses, Client Hub, custom fields, automated reminders and follow-ups. It suits a small team that needs customer-facing booking and routine job administration.
Standard	119.00 USD per month	Billed for 10 users, with additional users at $5/user. Adds job costing, automatic time tracking, advanced quote customization, two-way SMS and calling, a website and a reporting suite. Teams needing more detailed job economics and customer communications have a clear reason to move up; smaller teams may not need these additions.
Premium	199.00 USD per month	Billed for 15 users, with additional users at $5/user. Adds Marketing Suite, a dedicated onboarding specialist, AI Receptionist, a guided API walkthrough, custom workflow automations and Zapier integration. This tier is aimed at larger operations seeking onboarding and more automation; the per-user charge continues beyond its included seats.

Basic is the first paid tier, but its five included users and $5/user add-on rate mean the starting price is not the whole cost for a larger crew. Standard and Premium include more seats, yet add-ons still apply beyond their respective allowances. Compare the included features against the work the team actually needs before stepping up from Free.

Platforms

Fieldified is available on the web, iOS and Android, and lists an API. Mobile apps provide field teams with job tools and offline work, while the web platform serves office-side coordination. The API makes it relevant to teams considering integrations, although the guided API walkthrough is a Premium feature.

Who it's for

Fieldified is a strong candidate for contractors and home-service businesses that need one system for customer administration, dispatch, field work and billing. HVAC, plumbing, electrical, cleaning and other trades are its stated audience. Teams that can use its customer, job and invoice workflow together are more likely to justify a paid tier; businesses that need only one narrow function should compare specialist tools before adopting a wider platform.

Pros and cons

Pros

Connected office-to-field workflow: CRM, scheduling, dispatch, quotes and invoices bring core service operations together.
Useful mobile coverage: iOS and Android apps support offline work as well as job details, time, photos and signatures.
Room to grow by tier: Basic, Standard and Premium add progressively more booking, costing, communication, onboarding and automation capabilities.
Integration options: The directory includes accounting, payments, calendar, marketing and CRM tools, including QuickBooks, Stripe and HubSpot.
Defined recovery and security measures: Fieldified states a 99.99% uptime SLA, RTO under four hours, encryption and admin MFA.

Cons

Team size affects the real price: Basic includes five users, Standard ten and Premium fifteen, with $5/user charges beyond each plan's allowance.
Free use has limits: Free includes core functions but is subject to usage caps, which may constrain a growing or high-volume operation.
Some capabilities sit higher in the plan ladder: Job costing and automatic time tracking begin at Standard, while Zapier integration and workflow automations are Premium, so teams needing those tools must budget for a higher tier.
Privacy compliance is shared work: GDPR-oriented controls help with processes, but customers remain responsible for establishing a legal basis and using data compliantly.

Alternatives

For narrower trade-specific or operational comparisons, explore Septic Service Software, Tree Service Software, Carpet Cleaning Software, Pressure Washing Software, Job Costing Software and Dispatch Software.

GetTimePad is a paid option with a free trial and API, iOS and web platforms; choose it for device connectivity priced at $15.00 USD per month per device rather than Fieldified's broader field-service workflow.
SepticCycle is a paid, trial-available service with an Everything Included plan at $149.00 USD per month for unlimited users and customers. It is worth considering when unlimited company-wide users are more important than Fieldified's free entry point and per-seat tiers.
SepticSync has a free plan and trial, with Android, iOS and web support. Its free plan is limited to county forms; choose it if that specific forms workflow is the priority.
Deelo has a free web plan for one user with 40+ apps, 1GB storage, 50 AI credits per month and Deelo branding. It is a different option for a solo user seeking that app bundle rather than Fieldified's trade-focused job workflow.
SepticMind is a freemium, web-based alternative.
SepTechPro is a paid Android and iOS option with custom pricing based on fleet and company size. Consider it when pricing structured around those factors is preferable to Fieldified's user-based tiers.
PortaPro is a paid option with a trial and Android, iOS and web apps; its Starter plan is $149.00 USD per month, month-to-month, with unlimited users and no per-unit pricing. It may suit teams that prioritize those billing terms over Fieldified's lower starting price and included-seat plans.
PumpDocket is a paid option with a trial and Android, iOS and web apps. Its Starter plan is $99.00 USD per month for 1–3 trucks, up to 75 active customers and unlimited team members, making it relevant when truck and customer caps with unlimited team seats fit the operation better.

Verdict

Fieldified is a strong fit for contractors and home-service teams that want customer management, dispatch, mobile job execution and billing in one system, with a free plan for a limited start and paid tiers for more advanced operations. Its clearest trade-off is the seat-based pricing: check the included user count and required plan features against team size before committing. Look elsewhere if the operation needs only a specialized function or if unlimited users without per-seat charges are the priority.

	Fieldified	Smart Book
Free plan	Yes	No
Free trial	Yes	No
Paid from	$49/mo	—
Open source	No	No
Platforms	Android, api, iOS, Web	Web, iOS, Android
Free plan	Yes	No
Paid from	—	30 /mo
Mobile app	—	Yes

Fieldified vs Smart Book

Fieldified

Smart Book