FreeITSM vs OpenText Service Management
| FreeITSM | OpenText Service Management | |
|---|---|---|
| Free plan | Yes | |
| Free trial | No | |
| Paid from | Free | |
| Platforms | api, Linux, self-hosted, Web, Windows | Android, iOS, Web |
| Free plan | Yes | No |
| Risk assessment | Yes | Yes |
| Approval workflows | Yes | Yes |
| Change calendar | Yes | Yes |
| Change audit trail | Yes | Yes |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both | |
| Emergency changes | Yes | |
| CMDB linking | Yes |
Listed together in Best IT SLA Management SoftwareBest IT Change Management SoftwareBest IT Problem Management Software