FreeScout vs LibreDesk

FreeScout

8.3 #9 in Help desk software

About FreeScout

LibreDesk

5.1 #97 in Help desk software

About LibreDesk
FreeScoutLibreDesk
Free planYesNo
Free trialNoNo
Paid fromFree—
Open sourceNoNo
PlatformsapiWeb, Windows, macOS, Linux
Free planYesYes
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYes—
API accessYesYes

Both are listed in Best Help Desk Software. On Inferse, FreeScout scores higher on our published basis.