FreeScout vs ManageEngine SupportCenter Plus

FreeScout

8.3 #12 in Help desk software

About FreeScout

ManageEngine SupportCenter Plus

8.3 #13 in Help desk software

About ManageEngine SupportCenter Plus
FreeScoutManageEngine SupportCenter Plus
Free planYesYes
Free trialNoNo
Paid fromFree$100/mo
Open sourceNoNo
Platformsapiapi
Free planYesYes
Shared inboxYes—
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from—$100/user/mo
Included agent seats—5

Both are listed in Best Help Desk Software. On Inferse, FreeScout scores higher on our published basis.