Frill vs Userback

Frill

5.0 #40 in Customer Feedback Software

About Frill

Userback

7.4 #7 in Customer Feedback Software

About Userback
FrillUserback
Free planNoYes
Free trialNoNo
Paid from—$29/mo
Open sourceNoNo
PlatformsWebAndroid, api, extension, iOS, Web
Free planNoYes
Paid from25 /mo29 /mo
NPS surveysYesYes
Feature requestsYesYes
Feedback portalYesYes
In-app feedbackYesYes
Product roadmapYesYes
Sentiment analysis—Yes

Both are listed in Best Customer Feedback Software. On Inferse, Userback scores higher on our published basis.