Overview

Reviewgrower brings review monitoring, collection, analysis and response tools together for businesses and agencies managing customer reputation. It is a stronger fit for teams that actively request reviews and want branded sharing options than for operators that need generous multi-location capacity at the entry level.

Its breadth of review sources and campaign tools make it a practical option for managing feedback across channels. The trade-off is that location, user and messaging allowances vary sharply by plan, so fit depends on matching those caps to the accounts and outreach volume you manage.

Key features

Review monitoring includes Google Business Profile, Yelp, Facebook, BBB, Citysearch, Foursquare, TripAdvisor and other review platforms; the feature page describes more than 80 sources to choose from. This breadth helps teams keep multiple public channels in view. Grow specifically includes 85+ external review website integrations and unlimited review profiles, making it the clearest fit for businesses whose source list or profile count is expanding.

Automated review request campaigns can use built-in templates or ones you create. That gives teams a repeatable way to solicit feedback without requiring every request to be drafted individually. AI response tools generate three suggested replies for a user to choose from, so they support drafting while leaving the final response under human control. Sentiment analysis adds a way to assess feedback beyond handling individual reviews.

For promotion, users can customize review designs, connect social accounts and choose how often reviews are shared. The shared inbox places review requests, private feedback and SMS replies in a customer interaction timeline, which is useful when these touchpoints need to be considered together. Integration options include Automate.io, Integrately, Integromat, Pabbly, Tray.io, Zapier and webhooks.

Eligible plans also offer custom branding, custom domains, white-label webhook URLs and custom CSS. That is relevant for agencies presenting reputation services under their own brand, rather than a differentiator for every business user.

Pricing

The Free plan costs 0.00 USD per free and includes one location, limited email, three review profiles, 100 monthly grid rank tracker credits, one user, five monthly video reviews and a review widget. It provides a way to start with a single location, but the one-user cap and limited email make it a constrained choice for ongoing team outreach.

Lite costs 37.00 USD per month. It keeps the one-location and one-user limits, raises review profiles to five and includes unlimited email requests and 200 SMS requests. It suits a single operator who wants more email outreach; the location and seat caps rule it out for a team or multi-location business.

Grow costs 77.00 USD per month and includes one location, unlimited review profiles, 2,000 SMS requests, an SMS inbox, 85+ external review website integrations, GEO Grid Rank Tracker, priority support and five users. This is the more capable single-location tier for teams that need shared access, a larger SMS allowance and broader source coverage. It still does not expand location capacity.

Scale costs 97.00 USD per month and provides 20 locations, 7,500 SMS requests and 10 users. Additional locations cost $10 p/m. It is the more natural choice for a growing multi-location operation, although its ten-user limit may constrain larger teams.

Agency & Resellers costs 199.00 USD per month, billed monthly, with additional locations from $10 per month. Reviewgrower positions the platform for agencies handling client reputation services under their own brand; white-label features are relevant to that model. The plan’s stated price and additional-location term make it worth evaluating for agency use, but buyers should confirm how its allowances fit their client portfolio before committing.

A free trial is available. Paid plans include a self-serve knowledge base, while Grow and Scale add priority support. The Free plan’s location, profile, user, grid-credit and video-review caps are material limits rather than simply a low-cost way to test every workflow.

Platforms

Reviewgrower is available on web and through an API. That combination suits teams that want a browser-based workspace with an integration route into an existing stack; the listed integrations and webhooks provide additional ways to connect workflows.

Who it's for

Reviewgrower is best suited to businesses that need to solicit and monitor reviews across several channels, plus agencies offering reputation services under their own brand. Single-location teams can start on Free or Lite, while businesses with multiple locations have a clearer fit in Scale. It is less compelling for teams that need broad location coverage on a lower tier or more than ten users on the stated Scale plan.

Pros and cons

Pros: Broad monitoring coverage, automated request campaigns and response suggestions bring collection and review handling into one workflow.
Pros: Grow combines unlimited review profiles, 2,000 SMS requests, an SMS inbox and five users for teams working from one location.
Pros: White-label branding options support agencies that want to deliver reputation services under their own identity.
Cons: Free, Lite and Grow are limited to one location, so multi-location users need Scale or Agency & Resellers.
Cons: Free and Lite allow one user each, while Scale tops out at ten; teams that need more seats should check fit before choosing.
Cons: SMS allowances are tier-specific, and the Free plan also caps monthly video reviews and grid rank tracker credits, limiting its use for sustained outreach.

Alternatives

LocalClarity is worth considering for businesses focused on per-location pricing: its Professional plan is 16.00 USD per month when billed yearly, or $20.00/mo billed monthly, per location, and includes 50+ local review sources. It also has a free plan.

Trustmary is a freemium alternative whose Solo plan includes survey responses, widget views, review import, website review display, feedback and review collection, and a review page. It may suit teams whose needs center on collecting feedback and displaying reviews on their site.

Sadakom is a paid option with a free trial; its Starter plan costs 199.00 SAR per month and includes one location, one user, 100 monthly requests, 200 AI replies per month and 100 bundled message credits.

UpBlick is a paid alternative with a free trial. Its Starter plan costs 19.00 USD per month and includes one location, 100 customers, 400 WhatsApp review requests and reminders per month, and 100 AI review responses per month.

RepuClinic offers a free 90-day pilot with no obligation to continue, followed by a Premium plan at 197.00 USD per month, billed month to month and cancelable anytime. That structure may appeal to buyers who want a defined pilot period before ongoing billing.

Birdeye is another web-based alternative.

Podium Webchat has a free plan and offers a custom quote tailored to the business’s industry.

Reviewshake is a paid alternative with a free trial. Its Starter plan costs 29.00 USD per month and includes one business location, one user, up to three review sources and 250 monthly email invitations.

For broader comparisons, see Review Management Software, Online Reputation Management Software and Salon Reputation Management Software.

Verdict

Reviewgrower is a good fit for businesses and agencies that want review requests, monitoring, response suggestions and branded sharing in one platform. Its broad source coverage and agency-oriented branding options are the main reasons to choose it; its restrictive entry-tier locations and seats, plus tiered SMS quotas, are the main reasons to look elsewhere if your operation needs more capacity from the outset.

	GoodRep	Reviewgrower
Free plan	No	Yes
Free trial	Yes	Yes
Paid from	$39/mo	$30.83/mo
Open source	No	No
Platforms	Web	api, Web
Free plan	No	Yes
Paid from	$39/mo	$37/mo
Location limit	1 locations	1 locations

GoodRep vs Reviewgrower

GoodRep

Reviewgrower