GoTo Contact Center vs PortaSwitch
| GoTo Contact Center | PortaSwitch | |
|---|---|---|
| Free trial | No | |
| Platforms | Android, iOS, macOS, Web, Windows | api, self-hosted, Web |
| Free plan | No | No |
| Business numbers | multiple | multiple |
| Auto attendant | Yes | |
| Call routing | custom | custom |
| Voicemail transcription | Yes | Yes |
| Desktop and mobile apps | Yes | Yes |
| Inbound calling | Yes | |
| Outbound dialer | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| Usage rating | Yes | |
| Prepaid billing | Yes | |
| Postpaid billing | Yes | |
| Plan management | Yes | |
| Invoice generation | Yes | |
| Payment collection | Yes | |
| Customer accounts | Yes |
Listed together in Best Business Phone Systems