Helprace vs ManageEngine SupportCenter Plus

Helprace

6.9 #67 in Help desk software

About Helprace

ManageEngine SupportCenter Plus

8.3 #10 in Help desk software

About ManageEngine SupportCenter Plus
HelpraceManageEngine SupportCenter Plus
Free planNoYes
Free trialNoNo
Paid from$18/mo$100/mo
Open sourceNoNo
Platformsapiapi
Free planNoYes
Shared inboxYes—
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from—$100/user/mo
Included agent seats—5

Both are listed in Best Help Desk Software. On Inferse, ManageEngine SupportCenter Plus scores higher on our published basis.