HelpSpot vs ManageEngine SupportCenter Plus

HelpSpot

7.2 #48 in Help desk software

About HelpSpot

ManageEngine SupportCenter Plus

8.3 #10 in Help desk software

About ManageEngine SupportCenter Plus
HelpSpotManageEngine SupportCenter Plus
Free planNoYes
Free trialNoNo
Paid from—$100/mo
Open sourceNoNo
Platformsapiapi
Free planNoYes
Shared inboxYes—
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats35
Paid from—$100/user/mo

Both are listed in Best Help Desk Software. On Inferse, ManageEngine SupportCenter Plus scores higher on our published basis.