Hiver vs Mosaic AI Self-Service
| Hiver | Mosaic AI Self-Service | |
|---|---|---|
| Paid from | $25/mo | |
| Platforms | api | Web |
| Free plan | Yes | |
| Customer portal | Yes | Yes |
| Paid from | $25/user/mo | |
| Shared inbox | Yes | |
| SLA management | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| API access | Yes | |
| Included agent seats | 2 | |
| Guided workflows | Yes | |
| Automated resolution | Yes | |
| Knowledge sources | help_center |
Listed together in Best Customer Self-Service Software