Hiver vs ProxyLink
| Hiver | ProxyLink | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $25/mo | $100,079/mo |
| Platforms | api | Web |
| Free plan | Yes | No |
| Customer portal | Yes | |
| Paid from | $25/user/mo | 79 /mo |
| Shared inbox | Yes | |
| SLA management | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| API access | Yes | |
| Included agent seats | 2 | |
| AI resolution model | autonomous | |
| Ticketing workflows | Yes | |
| Routing automation | Yes | |
| Agent assistance | No | |
| Channels supported | ChatGPT, Claude | |
| Knowledge base | Yes |
Listed together in Best AI Customer Service Software