Infobip Conversations vs Trengo
| Infobip Conversations | Trengo | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | €299/mo |
| Open source | No | No |
| Platforms | Web | Android, api, iOS, macOS, Web, Windows |
| Free plan | No | No |
| Shared inbox | Yes | Yes |
| Conversation routing | rules | round_robin |
| Included agent seats | 30 agents | 10 agents |
| Team collaboration | Yes | Yes |
| WhatsApp templates | Yes | Yes |
Both are listed in Best WhatsApp Customer Service Software. On Inferse, Trengo scores higher on our published basis.