Infraon ITSM vs ZentraITSM

Infraon ITSM

6.7 #14 in IT Problem Management Software

About Infraon ITSM

ZentraITSM

6.6 #27 in IT SLA Management Software

About ZentraITSM
Infraon ITSMZentraITSM
Free planNoNo
Free trialYesYes
Paid from$19/mo$19/mo
Platformsapi, self-hosted, Webapi, self-hosted, Web
Free planNoNo
Paid from19 /user/mo19 /user/mo
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Permanent-fix trackingYes
Deployment optionshybrid
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentboth

Listed together in Best IT Problem Management Software