Infreemation Complaints vs Primero
| Infreemation Complaints | Primero | |
|---|---|---|
| Free plan | Yes | |
| Free trial | Yes | |
| Paid from | $687.50/mo | |
| Platforms | Web | Android, api, iOS, self-hosted, Web |
| Free plan | No | Yes |
| Workflow automation | Yes | |
| Investigation tools | Yes | |
| SLA tracking | Yes | |
| Reporting depth | basic | |
| Delivery channels | email, website, social media, postal mail, telephone, fax | |
| Approval workflows | Yes | |
| Deployment model | cloud | |
| Case intake forms | Yes | |
| Custom case fields | Yes | |
| Audit trail | Yes | |
| Reporting dashboards | Yes | |
| Deployment | hybrid |
Listed together in Best Case Management Software