MaestroQA vs Unity Contact Center

MaestroQA

5.8 #10 in Contact Center Analytics Software

About MaestroQA

Unity Contact Center

5.1 #23 in Customer Service Gamification Software

About Unity Contact Center
MaestroQAUnity Contact Center
Free planYesNo
Free trialNoNo
Paid from$185/mo—
Open sourceNoNo
Platformsextension, WebWeb, Windows
Team leaderboards—No
Rewards catalog—No
Challenge scheduling—No
Leaderboard scope—individual
Supported helpdesks—BroadSoft
Core mechanics—leaderboards

Both are listed in Best Customer Service Gamification Software. On Inferse, MaestroQA scores higher on our published basis.